FAQs
Where does Hoop Jersey Store source its rare & collectibles?
Our distinguished collection is meticulously curated through a network of collectors, exclusive partnerships, and inventory sourced from previous seasons, offering jerseys that encapsulate iconic NBA moments. Our expansive range encompasses current NBA jerseys as well as rare, authenticated, and collectible pieces, presenting a treasure trove for discerning enthusiasts seeking competitive pricing and exclusive, sought-after jerseys.
Are the basketball jerseys authentic?
Absolutely! At Hoop Jersey Store, we exclusively offer authentic basketball jerseys. Our journey began as a distinguished retailer in Asia, and over the past decade, we've built a reputation for providing genuine merchandise. Now, with warehouses and offices in both Hong Kong and Toronto, we are expanding our reach to cater to a global audience, ensuring basketball fans around the world can access authentic jerseys with ease.
Where is Hoop Jersey Store located?
We maintain offices and warehouses in both Toronto, Canada, and Hong Kong SAR, facilitating streamlined distribution and service for our global clientele.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
Once your order is processed within 1-3 business days, the delivery time will vary based on the shipping method you select. For standard shipping, expect your order to arrive in 14-21 business days. With express shipping, delivery times are quicker: 5-10 business days for Canada, 4-10 business days for the European Union and Australia, and 7-10 business days for other international locations. Please note that these time frames are in addition to the processing time.
What payment methods do you accept?
We accept a wide range of payment methods for your convenience, including all major credit cards (Visa/Mastercard/Amex), PayPal, and other popular payment options. Rest assured, all transactions are securely processed using the latest encryption technology to ensure the safety and privacy of your information.
How can I reach customer support?
You can contact us here at Chatbox, via email at administration@hoopjersey.com or through our Instagram @hoopjersey_official for personalized assistance. Our team is available to reply probably 24/7.